Refunds and cancellations

This policy explains how cancellations, transfers and refunds work for courses with Scrubsides Academy.

If you cancel

• Before your course starts: we refund your fee in full, minus any charges made by the payment provider.
• Within 7 days of your first class: we refund 50% of your fee, or move you to the next month's batch at no extra cost, whichever you prefer.
• After 7 days from your first class: fees are non-refundable.

Moving to another batch

Because a new batch starts every month, you can ask to move to a later batch before your course starts, at no cost.

If we cancel or reschedule

If we cancel a course, or move its start date by more than 14 days, you can choose a full refund or a free move to another batch.

How to request a refund

Email admissions@scrubsidesacademy.com with your full name, your course, the date you paid and your payment receipt.

When you receive your refund

We process approved refunds within 10 working days, back to the original payment method. Card refunds go back to the card you paid with through Stripe. Your bank may take a few more days to show the money in your account.

Course delivery

All courses are delivered online, so there is nothing to ship. We send your timetable and joining details within 24 hours of receiving your payment, by WhatsApp or email.